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Tejas Express Delayed By Over An Hour, Passengers To Get Compensation

The Tejas Espress arrived at Mumbai Central at 2.36 pm as a substitute of the scheduled time of one.10 pm.


The Indian Railway Catering and Tourism Company (IRCTC) mentioned on Wednesday that it is going to pay a reimbursement of Rs 100 every to round 630 passengers of the Ahmedabad-Mumbai Tejas Specific as a result of a lengthen.

The Tejas Specific, the second one IRCTC-run educate which commenced industrial operations from January 19, was once behind schedule by means of one hour and 30 mins on Wednesday afternoon because it was once coming into Mumbai.

“Passengers must practice as in keeping with our refund coverage. They’ll be given refund after verification,” an IRCTC spokesperson mentioned.

In step with railway officers, the top rate educate departed from Ahmedabad at 6.42 am, two mins overdue. But it surely arrived at Mumbai Central at 2.36 pm as a substitute of the scheduled time of one.10 pm.

The Tejas Specific and a couple of different suburban and outstation trains had been held up because of a technical downside between Bhayander and Dahisar stations at the outskirts of Mumbai.

“…the OHE (Overhead Apparatus) on UP speedy line between Dahisar and Bhayander didn’t dangle energy from 12.15 hrs. It was once restored between Dahisar- Mira Street at 12.30 hrs and between Mira Street and Bhayander at 13.35 hrs,” mentioned a spokesperson of the Western Railway.

Till three.30 pm a minimum of 8 suburban services and products had been cancelled.

The IRCTC spokesperson mentioned that because the educate was once behind schedule, round 630 (of the overall 849 passengers) who traveled upto Mumbai Central might be given reimbursement. As in keeping with the IRCTC coverage, Rs 100 are paid for a lengthen of over an hour and Rs 250 for a lengthen of over two hours.

It approach the Company might be paying round Rs 63,000 to passengers, relying upon the choice of claims. IRCTC officers mentioned that passengers can declare the reimbursement by means of calling or sending an e mail.

They’ll have to supply a canceled cheque, PNR main points and Certificates of Insurance coverage (COI) quantity.

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