Govt Adjustments Regulations For Global Roaming SIM Playing cards
The brand new laws had been finalised by way of the dept after the suggestions of TRAI. (Representational)
New Delhi:
The Division of Telecom has revised no objection certificates laws on the market or hire of world roaming SIM playing cards to toughen buyer coverage, an legitimate commentary stated on Tuesday.
The transfer objectives to learn Indians visiting in another country and likewise streamlines procedures consistent with the opposite licences.
“The revised coverage mandates the NOC holders to make provision for offering data referring to buyer care provider, touch main points, escalation matrix, itemised expenses, data associated with tariff plans, products and services introduced, and many others. Provision has additionally been made to make stronger Billing and client complaint redressal mechanism to facilitate time sure solution of complaint by way of the NOC holders with provision for Appellate Authority in DoT,” the commentary stated.
The revised phrases and stipulations had been finalised by way of the dept after deliberations at the suo-motu suggestions of TRAI on sale or hire of world roaming SIM playing cards or world calling playing cards of international operators in India.
