Facebook Corona Helpdesk Chatbot Launched in India to Offer COVID-19 Information

Social media large Facebook on Friday introduced Messenger Chatbot with Well being Ministry and MyGov in India to carry consciousness round COVID-19 illness. The Corona Helpdesk Chatbot on Messenger will assist supply original and correct data and bust pretend information about new coronavirus.

“We’re thankful for the chance to toughen the federal government throughout ministries with communications equipment and assets to proportion well timed, correct data at the coronavirus to stay folks secure and knowledgeable. We can proceed to do the entirety we will be able to to assist the rustic’s efforts,” Ajit Mohan, Vice President and Managing Director of Facebook India mentioned in a remark.

Facebook customers can get started getting access to the Corona Helpdesk Chatbot and achieve out to Well being Ministry for original information, legitimate updates, precautionary measures and emergency helpline numbers thru this Chatbot.

The Chatbot has each English and Hindi language functions.

To touch the Chatbot, customers can cross to the Facebook web page on MyGov Corona Hub after which get started a talk via typing ‘Get Began’, which can advised them to both kind in a question or choose between an inventory of ceaselessly requested questions.

Relying at the query, customers will obtain verified data in the type of a video, infographic or textual content.

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